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Acas Releases 2009/10 Report

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Acas’ 2009/10 annual report shows that it dealt with more than 900 collective disputes in the past year. Ninety-four per cent of cases, including high profile disputes such as Royal Mail and Milford Haven Port Authority, were either resolved or the parties were moved towards a resolution.

The report also shows that Acas dealt with more than 85,000 (net) employment tribunal cases for individual conciliation, an overall increase of 13% from 2008/2009 and the highest number ever. While the figure was a record for the year as a whole the trend is now in reverse – the number of cases received for conciliation in the second half of 2009/10 was three per cent lower than the equivalent period in 2008/09.

Nearly 10,000 cases were referred to pre-claim conciliation in 09/10 – the early conciliation service which aims to resolve workplace issues before they escalate into costly and stressful tribunal claims. In 70% of completed cases where PCC was appropriate, tribunal claims have been avoided, saving time and money for taxpayers, employers and workers. It is estimated that completing employment tribunal paper work alone costs employers on average £2,000 a case.

With a million calls, it was also a record year for the Acas helpline which provides advice and guidance to employers and employees on workplace problems. Redundancy, dismissals and discipline and grievance were the most popular topics.

Acas continues to play a critical role in helping employers find more creative ways to avoid redundancy and boost economic recovery with more than 20,000 employers and employees attending an Acas training course during the year.

Via EPR Network
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Acas Urges Businesses To Improve Employee Engagement

Acas, the employment relations service, is encouraging UK businesses to prepare for the potential economic up-turn by focusing on employee engagement.

In its new discussion paper Acas highlights the simple procedures that can increase employee engagement in the workplace, to improve staff retention, increase morale and encourage greater productivity.

It also indicates that there is a good case for focusing on employee engagement as a business priority. Employees who are committed to their work are much more likely to behave in a positive, cooperative way. Engagement is therefore a benefit to both employees and the business.

Ed Sweeney Acas Chair said: “The recession means that a lot of businesses have experienced a challenging period. Inevitably, this has had a knock-on effect on employees and morale. As we approach what might be the beginning of the end of the downturn, business leaders and managers have a responsibility to encourage an open business culture.

“There is plenty of evidence which suggests strong employee engagement can help boost the bottom line. Our advice to businesses is that by engaging properly with staff, organisations will put themselves in a better position to emerge from the recession in a healthy position.”

The discussion paper also highlights the important role played by line managers but argues that they should not work in isolation. It also suggests that to be effective, they need good teams around them and senior managers who support the same values and demonstrate the same kind of behaviours. These include open communication, regular positive feedback and an emphasis on personal skills and development.

Via EPR Network
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Acas Urges UK Businesses To Tackle Mental Health In The Downturn

Acas, the employment relations service, is encouraging UK businesses and managers to prepare for the longer term effects of the recession and implement policies and procedures to help cope with mental health issues in the workplace.

In a recently published policy discussion paper, Acas looks at some of the lessons that can be learnt from tackling workplace stress. It advises business and managers to look at how they can anticipate and identify mental health problems in the workplace and what steps should be taken to respond to them.

Figures show that mental health problems cost UK organisations around £26 billion each year*. The latest figures also reveal that the total number of unemployed has now reached 2.47 million**, which could have a further adverse impact on employees’ wellbeing.

Ed Sweeney, Acas Chairman, said: “The economy may hopefully have seen the worst of the recession but the impact on workplaces will be felt far into the future.

“Implementing procedures to effectively deal with mental health issues in the workplace has strong benefits for individuals and organisations. Early intervention can play a critical part in reducing the problem of ill health at work and this ‘prevention over cure’ approach will ultimately help businesses and employees save time, stress and money.”

Measuring the impact of the recession on employees’ mental wellbeing can be difficult as the stigma associated with mental health creates barriers to measuring the true extent of the problem.

Acas is urging organisations and managers to implement effective policies and procedures to help managers deal with the long term impacts of the downturn and safeguard the health and wellbeing of employees. This might include:

- workplace training – to raise awareness of stress and
mental health so that line managers, in particular, can tell if an employee is
suffering from additional or excessive pressures

– Good interpersonal skills – to help nurture trusting relationships with staff who
may be anxious about disclosing their mental health problems

– A supportive organisational structure – that guides managers by providing clear
policies and procedures for managing mental health

Via EPR Network
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