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Business Development Paving The Way To Successful Sales Growth

Hays Sales has revealed that the recession has underscored a shift in emphasis toward business development, as organisations seek to increase sales and grow market share.

Business Development Paving The Way To Successful Sales Growth

“The demand for business development managers has remained buoyant, particularly in the service sector, in industries such as IT and utilities, but there are also opportunities in the facilities management side of construction,” commented Kevin Dunbar, National Sales Director at Hays Sales.

A track record of business development is a highly prized asset in the current marketplace and this is reflected in the salaries and benefits on offer for the right individual. The need to develop and win new business, over and above the management of an existing client base, has led to a steady demand for sales professionals who can make a real difference to their company’s bottom line.

“Organisations are looking for experienced business development managers, with the skills to bring in new clients and generate much-needed cash,” continued Dunbar.

For those looking for business development jobs, it is imperative that CVs are tailored to each role and include all relevant competencies. “Individuals need to draw out the experience they have, make it specific to the role in question and demonstrate that they have the skills to meet the organisation’s requirements. Quantifying achievements is very important, as employers want to see evidence of revenue streams,” Dunbar explained. “Employers are looking for a blend of strong commercial and interpersonal skills and are seeking evidence of how individuals handled themselves in certain situations and how capable they are of interacting with colleagues to achieve desired outcomes.”

One of the fundamental issues for employers is to attract the right calibre of candidate for their business development jobs, given that many jobseekers are cautious to move in the current market. With job security the most important consideration for employees, organisations need to find innovative recruitment solutions and delivering a strong sales message is a key lynchpin to a successful recruitment strategy. Establishing a thorough recruitment process is central to this and will also have a positive ‘knock on’ effect to reduce staff turnover. The use of online advertising has become a focal element behind any successful recruitment strategy. “There are a whole host of solutions, including bespoke campaign sites, SMS messaging and video content, to promote both the organisation and its roles,” stated Dunbar.

The sales industry continues to be blighted by high levels of staff turnover, particularly in the utilities sector, which serves to reinforce the need to focus on employee retention. Although investment in training and development is an important way of engaging with any workforce the current climate has not facilitated this, as companies struggle to generate sales.

“Training tends to take a back seat during a recession and is one of the first areas to be affected by spending cuts. That said, jobseekers place great value on career development and so employers need to strike the right balance if they are to retain their best sales teams,” concluded Dunbar.

Hays Sales is part of Hays plc, specialising in a range of sales jobs from telesales jobs to sales director jobs. It is market leader in the UK and Australia, and one of the market leaders in Continental Europe. As of 30 June 2008, the Group employed 8,294 staff operating from 380 offices in 28 countries across 17 specialisms.

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Rise In Number Of Teaching Applications, Report Says

A recent Hays Education survey has shown that more than a fifth of teachers believe the increase in teaching applications is positive, because the so-called ‘credit crunch teachers’ are bringing new skills and experience with them.. However, current teachers have also questioned their motives and 33% are concerned that they don’t realise how difficult teaching is and won’t stick with their newfound careers when the economy picks up.

Teaching Applications

Martyn Best, managing director of Hays Education, said: “Interest in teaching jobs has increased during the recession. Naturally, people are looking for the added job security, but they are also taking stock and assessing what they really want from a career – particularly if they have been made redundant and feel let down by their previous employer.”

The government has recently attempted to attract redundant workers into teaching by offering fastrack PGCE courses. The incentives also include golden handshakes to those chosing to teach science or maths.

Stuart MacKenzie is a former graphic designer who turned his back on commerce and retrained as a teacher. Stuart, who is now head of design and technology, said: “I was a graphic designer working with clients such as Cadbury and Rolls Royce before becoming a teacher. Real-life experience is really helpful in the classroom and adds to the breadth of knowldege that you can pass on to a class.”

The vast majority of respondents (84%) confirmed this, with the belief that recruiting teachers from a wider cross section of backgrounds – including commerce – would benefit the teaching profession. Interestingly, it also seems the tide is turning against some of the common misconceptions of teaching with 59% of teachers stating that they were happy with their work-life balance.

Martyn Best said: “Our advice is to contact your local school and get some practical experience. See how schools have progressed and find out whether the reality of a career in the classroom would suit you. Then take a PGCE course and explore which side of teaching you prefer. A positive attitude, good communication skills and patience were rated most highly by current teachers. Many people will have learnt these skills in the private sector and once they have the relevant qualifications will find that teaching is a career they can excel in.”

About Hays Education:
Hays Education is part of Hays plc, specialising in range of education jobs from teaching assistant jobsto headteacher jobs. It is market leader in the UK and Australia, and one of the market leaders in Continental Europe. The Group employs 8294 staff operating from 380 offices in 28 countries across 17 specialisms.

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HR Consulting and Safety Compliance Services By National PEO

National PEO LLC (Professional Employer Organization) offers safety compliance services along with a full spectrum of HR consulting expertise to a wide range of industries including food services, manufacturing, health care and construction.

HR Consulting and Safety Compliance Services

Human Resources has been for years a frequently understaffed or overlooked department, especially in small and medium sized businesses that are focused on production and revenue rather than administrative requirements. However, it’s often at this stage that companies are in most need of HR best practices to facilitate strategic growth and manage various regulatory compliance issues. National PEO offers programs that can help companies with any of their HR needs, including:

• Employee development and training.
• Staff programs, safety programs and employee handbooks.
• Compensation analysis.
• Regulatory compliance, including safety and environmental compliance.
• Regional taxation rules.
• Strategic planning.

National PEO clients benefit from the experience of a company that was founded ten years ago and has remained committed to remaining at the leading edge of professional employer organization best practices and well as emphasizing unparalleled customer service.

Arizona Environment Progress, Inc., a National PEO client has this to say: “The staff is courteous and helpful, and goes the extra mile for their clients. Their Human Resource Department is such a pleasure to work with. We can always get answers to our most difficult questions, and most times have the answer within one hour. We would recommend them to any company.”

National PEO goes far beyond what typical a HR Consulting Firms offer, including the availability of bilingual support staff. Safety compliance includes providing a full safety inspection of the client’s facility, following OSHA inspection standards, accompanied by a written report and photographs. Going beyond the level of a trial inspection, a full safety audit is also available. This includes an inspection, review of OSHA 300 logs for the past five years and a comprehensive review of the company’s accident reports, safety training programs, environmental programs, hazardous material management plans and other relevant documentation. National PEO then assists the client to achieve abatement and compliance once an OSHA compliance inspection is completed.

For further information about National PEO’s HR Consulting services, including safety compliance programs, payroll processing and employee benefits programs, please call 480-429-8098, or visit www.nationalpeo.com.

About National PEO LLC
National PEO LLC was founded in 1999 and has enjoyed a decade of steady growth, becoming a leading provider of PEO services to hundreds of companies throughout Arizona and the United States. National PEO’s executive Safety Compliance Services team exceeds a combined thirty years of experience in the field and continues to steer National PEO toward exceeding expectations of a HR Consulting Firms through innovation, leadership, customer satisfaction and setting the trend for PEO industry best practices.

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ISV Partner Is Dedicated To Oracle Human Capital Management

Applaud Solutions today announced that it has become a Partner in the Oracle® PartnerNetwork. Applaud Solutions are a new cross market Independent Software Vendor dedicated wholly to producing solutions for Oracle® E-BusinessSuite HCM.

applaudsolutions

Formed in 2008, the founders of Applaud Solutions have all had over a decade’s worth of experience in Oracle HCM and have worked on some of the largest UK projects in sectors including Local Government, Central Government, Retail, Finance and Telecommunications. Their goal is simple: create integrated solutions that are in demand f r o m Oracle HCM customers, built to the same world class standard as that provided by Oracle development.

Early solutions proving popular with early adopters include integrating Microsoft Outlook with Oracle® Learning Management and a new graphical user interface for Managers to schedule holiday bookings f r o m within Oracle® Self-Service HR.

Applaud Solutions are embarking on validating the integration of their solutions through Oracle’s Application Integration Architecture (AIA) for Partners validation process.

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Hays Social Housing Reports Increase In Demand For Housing Professionals

Hays, leading specialist recruiter, has stated that the government’s plans to secure a brighter future for school leavers amid the rising tide of unemployment, has led to an increase in demand for support workers.

“We are experiencing a steady demand for social housing jobs, particularly for support workers to undertake varying assignments with the 16-25 age group and this requirement is expected to increase as government grants for supported funding become available,” said Matt Lewis, Business Director at Hays Social Housing. Support workers typically assist individuals in hostels and refuges with their lives and the transition back to work. This means the skills employers are looking for include proven experience with client groups and an ability to undertake support plans.

In line with the government initiative, Hays Social Housing has been partnering with social housing providers to offer careers advice to tenants and youngsters that are at risk of being made homeless. “We’ve been running a series of workshops with a focus on how to create a winning CV and how to conduct yourself during an interview. The sessions have had a positive impact, helping to break down some of the barriers that are preventing individuals from fulfilling their true potential,” explained Lewis.

The recession, which has brought hardship to many families, has also fuelled an increased demand for specialist help for those at risk of having, or who have had, their homes repossessed. “The demand for housing advice officers has increased significantly over the past few months. Salaries have remained stable given the increased competition for skills to attract the best applicants, as pressure for these services continues to increase,” continued Lewis.

Due to the changing regulatory framework, one of the key trends has been the increased focus of housing associations on their customer service provision, which has led to a requirement for tenant and community engagement, neighbourhood involvement and inclusion. In addition the Decent Homes Programme continues to fuel tenant liaison opportunities with organisations such as contractors, building and utilities companies’ officers. Meanwhile, there is also a demand for housing policy roles that focus on strategy and commercially-minded individuals who can drive efficiencies and generate new business.

“Housing associations are looking for individuals with transferable skills to work as leasehold officers, liaising with private landlords and carrying out risk assessments,” added Lewis.

Two of the key requirements for individuals in social housing jobs are a solid work history and an ability to hit the ground running. While CIH qualifications are important, particularly for senior roles, these are not usually a pre-requisite. The demand for social housing professionals is likely to continue given the pressing need to increase the supply of affordable housing, as highlighted by the government’s commitment to build new homes, which is a continuing sign that the sector remains buoyant.

About Hays Social Housing:
Hays Social Housing is part of Hays plc, specialising in a range of social housing jobs including housing benefit jobs and supported housing jobs. It is market leader in the UK and Australia, and one of the market leaders in Continental Europe. The Group employs 8,294 staff operating from 380 offices in 28 countries across 17 specialisms.

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Hays Purchasing & Supply Report Cost Efficiencies Fuelling Procurement Demand

According to Hays Purchasing & Supply, the leading specialist recruitment company, the implementation of efficiency and cost control drives within organisations has led to a sustained demand for experienced purchasing professionals.

“Many SMEs and smaller companies are being required to improve the supply chain to protect their profit margins, which calls for sophisticated planning and improved procurement within the market. Blue chips and larger organisations are also driving supply chain improvements to ensure the route to market is increasingly efficient,” commented Pat Law, Managing Director at Hays Purchasing & Supply.

This has led to a steady demand for supply chain professionals, as employers seek to recruit for a range of purchasing jobs, including procurement, sourcing and contracts managers as well as those in forecasting roles.

“The diversity of roles spans across industries; from pharmaceuticals, food, fast moving consumer goods and the service sectors. Energy and utilities are also particular growth areas,” continued Law. “Salaries and benefits packages have remained competitive although jobseekers are being more flexible when it comes to remuneration and location to secure their next role.”

With many organisations cutting back on their learning and development budgets as part of cost-cutting programmes, the onus is on employees in procurement jobs to assume responsibility for their own development by demonstrating flexibility and making themselves indispensable. “Candidates should be looking for challenges and projects that broaden their experience, enhance their skill set through continuing professional development, whether through formal or informal training and they should look to take on extra responsibilities and seek ways to add value at every opportunity. Project based work outside of the ‘day job’ should be used to stimulate ideas and new ways of thinking,” advised Law.

Working in an interim capacity, especially for those who have been made redundant in the current market, provides an excellent platform to gain experience of diverse industries. “There is however more competition for those interim roles,” said Law. “It should also be noted that there are excellent opportunities for skilled jobseekers in both the public and private sectors, and therefore it is important for jobseekers to explore all available options and look to maximise their transferable skills.”

Employers are expecting more from their recruits and it is up to individuals to deliver results from the outset, “Previously, organisations might have taken on a candidate who ticks the majority of boxes, filling any knowledge gaps with training to hone their skills. But now candidates need to hit the ground running and show how they can add value by making the current processes more efficient,” remarked Law.

Commercial organisations are increasingly looking to improve their existing procurement teams, making them more efficient, effective and leaner to ensure a knock-on effect on profitability. “Each part of an organisation needs to be operating at maximum efficiency and as a result the focus for senior management is to cut costs across every step of the supply chain, from purchasing to final delivery,” concluded Law.

Hays Purchasing & Supply is part of Hays plc, specialising in purchasing and supply jobs including warehousing jobs and contracts and supplier management. It is market leader in the UK and Australia, and one of the market leaders in Continental Europe. The Group employs 8,294 staff operating from 380 offices in 28 countries across 17 specialisms.

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Demand For Corporate Recovery And Insolvency Professionals Rising

Hays Senior Finance has revealed that the current economic downturn has triggered a rise in the demand for professionals with corporate recovery and insolvency experience, to work on both permanent and temporary assignments.

Corporate Recovery Jobs

The increase in demand for these specialist skills across a range of industry sectors comes as a direct consequence of the difficult business environment. Professionals are sought after to work on a range of insolvency and corporate recovery jobs, from compulsory and voluntary liquidations through to administrations and corporate turnarounds. “Since the end of last year, we have experienced a rise in demand for insolvency, corporate and personal restructuring specialists, including administrators, senior administrators and managers,” commented Kathryn Swan, Director at Hays Senior Finance.

Salaries have remained steady and even risen for some roles, added Swan: “Although remuneration levels have remained fairly constant for managers, senior managers and directors, we have noticed marginal increases for administrators and senior administrators, compared to 12 months ago”.

Employers are typically looking for insolvency specialists, who have either gained experience with a Big Four, mid-tier or boutique insolvency and corporate recovery firm and this means that jobseekers would need to demonstrate experience of taking control of businesses that have succumbed to financial pressures.

An analytical mind and diplomacy are desirable attributes for those considering working in insolvency and corporate recovery jobs, with other required competencies including marketing expertise and commercial acumen as well as the ability to win new business. “On top of technical skills and qualifications, organisations are looking for experienced managers who can manage growing teams and who have a track record of winning new business,” continued Swan. “Market activity has remained buoyant and with more senior level firms opening up new offices and taking on new teams, there are real opportunities for those wanting to specialise in corporate recovery.”

The role of the corporate recovery specialist is a multi-faceted one: accessing the viability of each part of the business, ensuring all stakeholders buy into your plan and determining how to generate cash as fast as possible. Deflecting immediate threats to the client’s survival and devising strategies to drive profits are central elements to any recovery strategy. The normal route is to sit the Certificate of Proficiency in Insolvency (CPI) exam and then study for the Joint Insolvency Examinations Board (JIEB) qualification. “This growth in demand has been for those with specific business review skills, for example Independent Business Reviews (IBRs), pre-lending or pre-insolvency,” added Swan.

The demand for insolvency experts has risen across the UK and the number of opportunities for suitably qualified professionals looks set to continue.

“We’ve seen an increase in number of insolvent, compulsory and voluntary liquidations and debt restructurings. The number of companies involved rose sharply in the final quarter of 2008 and this upward spiral is expected to continue into the second half of 2009 and beyond,” concluded Swan.

Hays Senior Finance is part of Hays plc, specialising in a range of senior finance jobs from finance director jobs to tax accountant jobs. It is market leader in the UK and Australia, and one of the market leaders in Continental Europe. The Group employs 8,294 staff operating from 380 offices in 28 countries across 17 specialisms. For the year ended 30 June 2008 the Group had revenues of £2.5 billion, net fees of £786.8 million and operating profit before exceptional items of £253.8 million and placed around 80,000 candidates into permanent jobs and around 300,000 people into temporary assignments. The temporary placement business represented 49% of net fees and the permanent placement business represented 51% of net fees.

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Joslin Rowe Questions Whether The Lowest Point For HR Recruitment In London Has Passed

Joslin Rowe, the specialist recruitment company, has reported a recent noticeable upturn in HR recruitment following a year long slide in City HR job volumes. While most of 2009 has been characterised by a continuing slump in HR recruitment, job volumes reached their nadir during mid June 2009, with a 77% decrease in HR jobs compared with 2008.

joslinrowe

Daniel Cooper, a senior consultant with Joslin Rowe’s HR recruitment team, commented: “Mid-May to mid-June signalled the lowest point, where the only positions being recruited for were incredibly specialist, such as learning & development roles, expat positions and comp & bens. There were very few generalist positions available. However, the last few weeks has seen a marked increase. There’s been an incredible bounce upwards.”

According to Joslin Rowe data, the HR jobs desk is now handling more roles than at any time since the recession was declared in 2008. And, more importantly, the sheer variety of firms recruiting is a strong indicator the market may no longer be in a downward spiral.

“We’ve seen our first few senior HR jobs being released from the legal sector, whilst a number of investment banks and insurance firms are recruiting again – even those who were hardest hit,” said Cooper. “Another positive is the number of HR generalist jobs. Certainly, the recruitment we’re seeing at the moment is way ahead of previous client predictions which all pointed to the end of 2009 before recruitment would reach current levels.”

Conversations with Joslin Rowe clients indicate that departments are now so lean, even a small increase in business activity will necessitate increased HR headcount, with one HR Director admitting his team is so stretched, he might be back up to 2008 headcount levels by the start of 2010.

“The key is of course, whether this growth can be sustained,” admits Cooper. “I think if we start to see jobs for internal recruiters, we’ll certainly know we’re heading in the right direction. At the moment, entry level HR jobs, graduate recruitment and internal recruitment are yet to recover.”

Another positive is that salaries for roles coming to market have remained very competitive. Despite this, candidates who previously earned £70,000 are now willing to look at roles at the £65,000 mark in order to return to the labour market.

Dan Cooper believes, “Job seekers are realistic enough to realise that whilst in the good times they may have seen their salary soar from £50,000 to £70,000, the market has re-aligned itself and they are happy to do the same.”

About Joslin Rowe:
Established in 1982, Joslin Rowe is one of the leading UK financial services recruitment firms in the UK. Joslin Rowe consultants, candidates and clients work together to achieve the best employment opportunities and long term relationships. Joslin Rowe recruits for accountancy jobs and banking jobs along with other financial services jobs across London, Edinburgh and Glasgow including interim contracts, temporary and permanent positions. Joslin Rowe is a Randstad company – the second largest HR services group globally.

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BT Business Research Shows Britain’s Workers On 6 Day Weeks To Keep Jobs

New BT Business* research has shown that overtime is becoming the norm for almost 50% of staff since the financial crisis began. More than a third of those Brits feel compelled to work over their contracted hours every week because of the current climate, with most working an average of 7 extra hours per week – the equivalent of an extra day – and collectively putting £200 million in extra hours into the British economy each week**.

The findings also show a clear gender split with men more likely to be putting in the extra hours, including 66% of men stating they are working over the recommended 48 hour week.

More than a third (37%) of the 4000 survey respondents put in extra hours to cope with growing workloads. Colleagues being made redundant (41%) and a renewed focus by companies on improving customer service (35%) were cited as the top two reasons for this. However, over 40% also cited that this situation was being exacerbated by time being wasted in the work place because staff are not equipped with the right tools to do the job.

“These findings reflect the length that employees are willing to go to, to keep Britain’s economy afloat”, said Bill Murphy, managing director, BT Business, “Employers should look to match these efforts by equipping staff with what they need to become more efficient. Financial incentives may not be an option, but companies should consider how working practices can eliminate wasted time and boost productivity. Using technology to support practices such as flexible working can help companies strip out the fat as well as helping their staff become more efficient with a better work life balance.”

The research also revealed a drastic change in the office atmosphere with 37% of workers stating there is less laughter in the workplace compared to over a year ago and greater pressure on staff to perform. 43% of respondents believe that the offer of flexitime would help to create a better working experience. Flexible working including the option to work from home and improved technology (33%) also equally factored highly in people’s aspirations on how they’d like their workplace to change.

Workers showed a clear willingness to go that extra mile to impress the boss. 43% of respondents admitted to being motivated to work harder to keep their jobs, with 60% feeling very lucky to have a job. 34% of those surveyed admitted to turning up earlier for work and a similar number (39%) admitted they are being more proactive and have generally pulled up their socks to keep in the bosses good books.

The research was launched at BT Business Experience, a free week-long event held recently in London. As well as leading entrepreneur Peter Jones, prominent business experts were on hand to offer one-to-one advice on key issues facing the SME (small and medium sized enterprise) community in these difficult times and how they may be able to use technology previously only available to large companies to help them succeed and thrive.

* Research conducted for BT Business in June 2009 and surveyed 4000 people.
* * Based on minimum wage of £5.73 per hour for workers aged 22 years and older. According to the Office of National Statistics there were 29,108,000 people employed (aged 16 and over February to April 2009

About BT Business
BT Business understands the challenges that businesses face in the current climate, and supports cost control, improved productivity and winning business through product collections including business broadband & internet, domains & web hosting, data & voice networks, IT support and mobile services.

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Demand For Experienced Invoice Finance Professionals

Hays Banking, specialist recruitment company, reports the need for companies to seek a financing facility and generate cash during the recession has helped to maintain demand for experienced invoice finance professionals.

Invoice Finance Professionals

Despite the problems encountered by the banking industry as a whole, invoice finance has remained fairly resilient, “Many providers are independent businesses and therefore have not been affected as much as the large banking institutions. The invoice funding facility can provide a much-needed boost to cash flow, particularly in the present climate,” commented Tessa Hollingworth, Operations Director at Hays Banking.

Invoice finance is an integral part of commercial, business and corporate banking and is offered as a service by both independent providers and banks to commercial businesses of all sizes, from SMEs through to multinational corporations. The types of roles being recruited for include relationship and client managers, heads of customer relations and business development managers.

Among the key competencies required for invoice finance jobs are client and portfolio management experience, a track record of generating new business, liaison with external stakeholders and risk management control. Although there are no specific qualifications needed to specialise in invoice finance, organisations are typically looking for technical experience at relationship manager level and above. “Smaller invoice finance businesses will often require experienced individuals with excellent local knowledge and the ability to self-source deals through an introducer base,” remarked Hollingworth.

Invoice finance is split into three core areas: factoring, invoice discounting and asset-based lending. Invoice discounting enables the organisation to retain control of their sales ledger with funds based on the value of invoices, while factoring means that the bank deals directly with a company’s debtors, thereby eliminating the costs of administration. “Typically, individuals will specialise in either factoring or invoice discounting; the two are however closely aligned and candidates with these skill sets will often possess experience of both areas. Asset-based lending is a more complex, structured form of lending and is therefore a specialist area in its own right,” explained Hollingworth.

Although direct experience is required for the majority of roles, there are routes into the profession for those with relevant industry knowledge, “Transferable skills from junior support roles within the banking sector and financial service sectors are a definite advantage for invoice finance roles,” advised Hollingworth.

For those wanting to remain in a client-facing role, invoice finance allows the individual to gradually work towards the high-value client management arena, which brings greater reward and responsibility, along with access to more complex business structures. Client-facing success can also turn into staff management or area management positions in medium to large organisations if this is a preferred career path.

About Hays Banking:
Hays Banking is part of Hays plc, specialising in a range banking jobs from commercial banking jobs to wealth management jobs. It is market leader in the UK and Australia, and one of the market leaders in Continental Europe. The Group employs 8,294 staff operating from 380 offices in 28 countries across 17 specialisms.

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Become A Professional Housekeeper/Nanny

Nannies and Housekeepers apply for work usually with experience; however, very few are well rounded in all areas so that they can offer themselves as certified professionals in the field. In this economy, the more you know and can offer up as talents and skills, the more likely you are the one to be selected for the job and less likely to be fired.

martaperrone

A professional domestic should learn have good basic childcare skills, and know how to clean, cook, do laundry, flower arranging, table setting and serving along with knowing how to conduct themselves on a job when problems arise and how to communicate properly with their employers in an effort build and maintain a strong employer/employee relationship.

Our one day seminar covers all this and more. Check out www.martaperrone.com to know more about our course study to help you or your employee become a full charge certified professional domestic.

In addition, we do in-home training, personalized household manuals, recruitment and consultation!

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IT Leads Organisational Efficiency – Reports Hays Information Technology

Hays Information Technology, a leading specialist recruitment company, reports a number of specialist IT skill sets have come to the fore during the current climate, as organisations seek to maximise efficiencies.

hays

Providing technical solutions in a structured and cost-effective manner remains a key priority, particularly for larger organisations and consequently this has led to sustained demand for architecture expertise in the current IT architect jobs market. “Enterprise architects can still command excellent salaries and remuneration levels reflect the substantial cost savings that these individuals can bring to their organisations,” commented James Lloyd-Townshend, Managing Director at Hays Information Technology.

The focus on cost efficiency has also fuelled demand for business intelligence consultants, whose remit is to prepare management information reports, keep senior stakeholders informed on all aspects of company performance and highlight areas where resources need to be diverted in order to optimise financial outlays. “SharePoint experience is a particular skill set that employers are looking for, as this can make a real difference to the way businesses share information, which in turn has a dual knock-on effect on engagement and productivity,” added Lloyd-Townshend.

Virtualisation is a central part of an organisation’s IT strategy in achieving consolidating and standardising infrastructure. This results in server and device consolidation and these reductions mean less capital expenditure, lower power consumption and maintenance costs, fewer human resource support requirements and software licenses. Cloud computing and cloud-based applications are seen as a pivotal part of this economy drive. Other specialist skills that are currently in demand for IT jobs include VMware, C# and .Net.

Some of the larger organisations in particular will be looking to increase their expenditure on IT projects during the second half of the year, in preparation for the upturn. “Businesses will initially look to bring in senior interim professionals to manage these projects and we would then expect them to gradually increase their permanent headcount as and when the market starts to pick up,” added Lloyd-Townshend. “Small and Medium Sized Enterprises (SMEs) are also taking advantage of the current market conditions to attract talent and these organisations offer opportunities for individuals to make a real difference to their businesses.”

While the nature of the current economic climate has altered the parameters for IT recruitment, many organisations are reassessing their requirements in preparation for delivering fundamental strategic projects, as this represents an opportunity to steal a march on the competition and subsequently gain market share. IT professionals can also bring their commercial skills to bear in the public sector, which is keen to hire individuals with a commercial background. “It is important that jobseekers research transferable skills and understand how these organisations operate,” added Lloyd-Townshend as a note of caution.

Finding increasingly cost effective infrastructure solutions, enabling faster data access across organisations and sharing information to gain operational efficiencies have all led to a steady demand for specialist IT skill sets, which will help organisations through the downturn and provide a solid platform for the economic recovery.

About Hays Information Technology
Hays Information Technology is part of Hays plc, specialising in IT jobs including developer jobs and programmer jobs. It is market leader in the UK and Australia, and one of the market leaders in Continental Europe. The Group employs 8,294 staff operating from 380 offices in 28 countries across 17 specialisms.

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Silverdoor Grows Its Team With Eight New Starters

Eight new members of SilverDoor staff have started or are due to start within the next few months, bringing the head count at the company’s head office in Chiswick to more than 35 staff.

Eva Bogowicz has been appointed as finance manager, managing a team of five and reporting into Marcus Angell, SilverDoor’s founder and managing director. Her background is as a management accountant at VGC Group. As well as Bogowicz, Nimisha Dabasia has also joined the finance department as an accounts clerk. Dabasia’s background is with Nationwide Building Society as a senior banking officer.

Following on from the appointment of Segun Babalola as IT director earlier this year, the IT department also sees Hanish Vithal starting as software/technical support technician. After graduating from the University of Portsmouth with a BSc in Computing and Information Systems, he has been working as an IT consultant at Eurowide Media.

In addition to the permanent new recruits, SilverDoor has also taken on a number of 12 month university placements. James Hood, Danielle Lyons and Rafaela Baraldi are all from Bournemouth University, where they are studying Business Studies, and have been assigned various roles within corporate sales and marketing or finance. Priya Jotangia is also joining as a corporate sales and marketing placement from De Montfort University, Leicester, where she is currently studying an HND Business course.

Sofia Oragano also joins the corporate sales team. Oragano was previously a lettings manager at Foxtons.

SilverDoor represents more than 30,000 serviced apartments globally, with new serviced apartments in Belfast recently being added. Lucas Apartments located just ten minutes away from the city are housed within the iconic Lucas Building, a landmark Victorian factory that was completely renovated in 2001. Each modern serviced apartment features one or two double bedrooms, a luxury bathroom (with an additional en suite in the two bedroom apartments), a fully equipped kitchen and a furnished living area.

SilverDoor has also recently added new serviced apartments in Dublin. The New Street apartments are situated in central Dublin, just a short walk from St Stephen’s Green and other popular attractions including Temple Bar, St Patrick’s Cathedral and Dublin Castle.

The apartments range in size and layout and all are spacious and stylishly furnished and feature comfortable living rooms with contemporary furniture. The fully equipped kitchens offer modern appliances and the majority of the bedrooms feature double bedrooms with the option of converting to a twin bedroom if required.

About SilverDoor
SilverDoor International Serviced Apartments was incorporated as a limited company in March 2000 under its original name of Hotdigs. At the beginning of January 2006 the company changed its name to SilverDoor. The company was formed and continues to be led by managing director Marcus Angell. SilverDoor boasts an impressive client portfolio which includes many FTSE 100 companies such as Cadbury, MAN Group PLC, ICAP and Serco Group as well as relocation and hotel booking agents. SilverDoor offers serviced apartments in over 160 locations globally such as London, Paris, New York, Abu Dhabi and Toyko. SilverDoor has also just added to its portfolio with some new serviced apartments in London and a selection of Edinburgh serviced apartments to its portfolio as well as new serviced apartments in Manchester. SilverDoor is based in Chiswick, West London.

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Hays Social Care Has Reported That The Recent Government Announcements To Invest In The Recruitment Of Social Workers Is Likely To Provide A Temporary Boost To The Numbers Employed In The Industry

Hays Social Care, specialist recruitment company, has reported that the recent government announcements to invest in the recruitment of social workers is likely to provide a temporary boost to the numbers employed in the industry, but a longer term action plan is needed to combat the skills shortages that are crippling the industry.

hays-socialcare

“There has been systematic underinvestment in social care for many years, which has resulted in a severe shortage of experienced social workers – the latest figures say that one in seven social work positions are currently vacant. The perception of the industry as a whole needs to be addressed and a defined career structure needs to be introduced, so that social work graduates are not lost to the industry,” commented John Faraguna, the newly appointed Managing Director of Hays Health and Social Care.

A number of reasons have been put forward to explain the lack of qualified social workers. Salaries for experienced frontline social workers are not as competitive as those for nurses and teachers, and there is a lack of financial assistance to help support them through their ongoing studies. Unlike nurses, social workers do not receive any funding for their studies. The sponsorship of university places that has just been announced is a small step to encourage workers to pursue these careers.

The majority of social workers in the UK studying for their social work degrees have either changed careers or had previous experience of social care work and decided to retrain later on in life. Local authorities are increasingly looking overseas as a viable solution to plug the skills gap but the figures are still not stacking up.

Hays Social Care has found that those authorities who have tapped into the overseas talent pool have generally been impressed with the calibre of candidates, which has lead the company to receive excellent feedback in almost all cases. However, Hays warns that this is just a drop in the ocean. Paul Marriott, Operations Director for Hays Social Care, remarked, “Putting measures in place to retain the existing workforce is just as important as attracting international candidates or the considerable numbers of social workers that have left the profession. Social workers need the support of management, regular supervision and ongoing training to be provided.”

There are also differences depending on the social work specialization and this is another prevalent factor which has led to some professionals leaving the industry altogether. “Children’s social workers tend to be stressed, work long hours, have to juggle increasing caseloads in what are often extremely challenging environments. We don’t seem to get the same feedback from those working within Adult Services,” noted Paul.

While there are an increasing number of individuals who are studying towards a social work degree straight from school or college, finding work experience can be fraught with obstacles. Placing newly qualified social workers into permanent positions is often difficult and many find they have to work initially as unqualified social workers. “Two good placements under your belt will greatly increase employability” concluded Paul.

About Hays Social Care
Hays Social Care is part of Hays plc, the leading global specialist recruitment group. It is market leader in the UK and Australia, and one of the market leaders in Continental Europe. The Group employs 8,294 staff operating from 380 offices in 28 countries across 17 specialisms. For the year ended 30 June 2008:
– the Group had revenues of £2.5 billion, net fees of £786.8 million and operating profit before exceptional items of £253.8 million;
– the Group placed around 80,000 candidates into permanent jobs and around 300,000 people into temporary assignments;
– the temporary placement business represented 49% of net fees and the permanent placement business represented 51% of net fees.

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WeInterpret.Net, Sign Language Interpreting Agency, Hires Bi-Lingual Administrative Assistant

WeInterpret.Net has hired a bi-lingual (Spanish/English) administrative assistant in order to meet the growing demands of its current customers. Many of the current contracts allow for additional languages to be added without requiring re-negotiation. 

WeInterpret.NetWeInterpret is opening an office in New Mexico and will support the needs of that office by having administrative positions in Maryland. The call center which allows Deaf and Hard of hearing to communicate with their hearing coworkers and customers through Video Interpreting from a remote location has an occasional need for Spanish/English service. The position of administrative assistant will also be able to answer and interpret these bi-lingual calls when needed.

Providing Sign Language Interpreters for communication between Deaf and hearing persons is a requirement of any business under the Americans With Disabilities Act (ADA 1990). While there are no specific mandates for interpreters of other languages, WeInterpret recognizes that many companies desire to provide this service to increase their customer base. “Witnessing the communication challenges my parents have faced has inspired me to be available to assist others in the community by providing interpreting services,” states Luis Gonzales, Administrative Assistant, WeInterpret.Net.

About WeInterpret.Net
Maryland Interpreting Services, a Maryland corporation doing business as WeInterpret.Net and WeInterpretLinked was established in 1996. Owner and President, David Stephenson is a nationally certified interpreter. Since its establishment, it has provided some 6 million hours of interpreting services to some 900 customers through offices in Utah, Virginia, Maryland and New Mexico. Staff Interpreters and Independent Sub-Contractors numbering over 1000 provide On-Site (www.WeInterpret.Net) and Video Remote Interpreting. (www.WeInterpretLinked.com)

About Spanish/English Interpreting
An interpreter works with spoken or signed language. A translator works with written language, rewriting documents in a target language which is often the translator’s native language. The jobs are actually quite different. A translator may not even be completely bilingual as resources are available to assist in the translation given a time deadline. An interpreter must be able to instantaneously translate verbally between the two languages. Interpreters are in an ever-increasing demand to meet the needs of the global and domestic market place.

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Women Equal Men In Hunt For Financial Service Jobs Reveals Joslin Rowe

Joslin Rowe has revealed that women working within investment banking and investment management jobs are closer to reaching parity in terms of the percentage of job offers they’re receiving versus men, thanks to the longer and more rigorous interview processes put in place by City firms as a consequence of the recession.

joslinrowe

Lack of budget for head count in 2009 has ensured that when hiring for financial services jobs does take place, candidates are subjected to a more rigorous and lengthy interview process to guarantee the very best candidate is hired. This appears to have weeded out gender prejudices, whether passive or active.

Joslin Rowe, the financial services City recruitment specialist, analysed 1,244 City job offers across accountancy jobs, risk and finance jobs, banking operations jobs, compliance jobs and investment management jobs. Between May 2007 & May 2008 (when the recruitment process was typically 3 weeks) men received 55.1% of all financial services job offers compared to 44.9% for women.

Fast forward to May 2008/May 2009, when interview times jumped to over 6 weeks and more interview stages were introduced, and women now receive 48.4% of all financial services job offers – with men receiving 51.6%. In the year 2000, just 41.1% of financial job offers went to women compared to the 58.9% received by men.

Tara Ricks, managing director of Joslin Rowe, the City of London recruitment consultancy, explained: “Today’s interview process has become one of the most intense we’ve ever witnessed. With so many candidates to choose f r o m, and the need to justify every single hire, interviews are involving many more hiring managers and assessment stages. City firms have always been incredibly selective but now only ‘exact match’ candidates can expect to tick all the boxes on each financial services job spec and receive that job offer.”

“Of course there may be other factors at work behind these increases,” added Ms Ricks. “For example, many City firms have been working hard for years to ensure an improved diversity and equal opportunity culture and you can see that f r o m the progressive figures we’ve witnessed since the start of the Millennium.”

Ms Ricks concluded: “The recession may actually prove good news for women. According to a CIPD report, entitled ‘Women in the Boardroom’, female executives interviewed said the traditional rewards and trappings of a higher career status, such as huge bonuses, money and bigger cars, were geared towards a male perspective of success. What they wanted was more time and greater flexibility, something that may be more, rather than less, likely in the post hyper-bonus world.”

 

According to Joslin Rowe research 50.5% of job interviews are with women and 49.5% are with men. This means that although women are slightly more successful at gaining interviews this marginal advantage does not actually translate into job offers.

About Joslin Rowe:
Established in 1982, Joslin Rowe is one of the leading UK financial services recruitment firms in the UK. Joslin Rowe consultants, candidates and clients work together to achieve the best employment opportunities and long term relationships. Joslin Rowe recruits for accountancy jobs and banking jobs along with other financial services roles across London, Edinburgh and Glasgow including long-term contracts, temporary and permanent positions. Joslin Rowe is a Randstad company – the second largest HR services group globally.

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Hays Highlights The Demand For Specialist Treasury Accounting And Systems-Based Experience Has Increased Over The Past Six Months

Hays, the specialist recruitment company, highlights the demand for specialist treasury accounting and systems-based experience has increased over the past six months. The increasing focus on compliance has led to a stronger focus on individuals with regulatory experience.

Hays, the specialist recruitment company

“Employers are looking for accounting and systems based personnel, in contrast to the same period a year ago when we were experiencing a very high demand for treasury operations managers, working in broad roles and overseeing small teams on the general day-to-day operations,” commented James Crichton, Senior Business Manager at Hays Treasury.

James continued, “Employers are particularly keen to hire individuals who can demonstrate a solid understanding of IAS32 and 39, for both permanent and interim assignments.”

The role of the corporate treasurer has also assumed greater importance during the current downturn, as treasury departments are coming under increasing workload pressures. At the more senior end, applicants need to demonstrate accounting qualifications, strong relationship and change management experience, while strong analytical and systems skills are prized at the more junior end of the market, ideally gained in a complex, multinational environment.

“Employers are looking for accomplished technical and behavioural competencies when recruiting for their corporate treasury jobs,” noted James Crichton.

There has also been steady growth in interim and temporary roles, particularly for strategic (as opposed to operational) appointments, which has fuelled demand for experienced corporate treasurers that are available for contract work. Required competencies include bank relationship and cash flow management expertise, two skill sets that have surged in demand during the current downturn.

“Companies that had previously not employed a dedicated treasurer are reaping the benefits of having an in-house expert, particularly in the management of cash flow”, James remarked.

Another key trend has been an increase in recruitment activity for permanent senior level positions. A number of new posts have been created to accommodate experienced professionals who are able to take on the Head of Treasury role and make fundamental changes to the organisational structure of the accounting function.

“Companies are increasingly looking to bring in specialists who can not only head up their departments but who have the leadership and management skills to drive through change and establish a separate identity for the treasury function,” continued James.

There has been a clear shift of emphasis in the demand for jobs in treasury during the last six months, and the overriding message is that applicants with the right accounting and systems experience and qualifications are well placed to succeed in the current market. However Hays warns that the onus rest on the individuals to show that they have the right skills and background. Individuals who do not have the required experience will find it more difficult to move into treasury roles, as employers are increasingly looking for very specific skill sets.

 

About Hays Treasury:
Hays Treasury is part of Hays plc, and offers a wide range of Tax and Treasury roles including corporate tax jobs, personal tax jobs and tax investigations jobs. It is market leader in the UK and Australia, and one of the market leaders in Continental Europe. The Group employs 8,294 staff operating from 380 offices in 27 countries across 17 specialisms.

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Sanford Rose Associates Expands Outplacement Services in Ohio

Sanford Rose Associates – Cleveland East is proud to announce its partnership with national Sanford Rose Associates offices expanding outplacement and career transition services to companies Ohio, Pennsylvania, Kentucky, Indiana and Michigan.

Like many professionals, the changing economy has Ginni Garner, managing director of Sanford Rose Associates-Cleveland East noticing a change in her business. As an executive search and recruitment professional, Garner spent the last 15 years helping companies find, recruit and hire talent. Today’s economy presents a different challenge. Client companies have shifted their focus from hiring and growth to cost-cutting and stability. Companies are now in a situation where they are facing staff reductions and right-sizing.

“While the lay offs and spiraling economy has been alarming, it has allowed my firm and other SRA Managing Directors to examine how we could increase our outplacement service offerings to provide value to companies and individuals in the mid-west,” says Garner. “We are utilizing our years of candidate coaching, resume writing and interviewing to help displaced employees.”

Outplacement or career transition services make good business sense. First, companies can reduce their exposure to litigation. A former employee is less likely to search for a reason to sue if they are treated well when they leave the company. Second, companies will preserve positive community relations. Employees are more likely to talk favorably about a former employer if they are participating in an Outplacement program or given career assistance. In addition, employees often continue relationships with former colleagues. Positive communication will influence current employee engagement and retention.

“As my colleagues and I surveyed the market and spoke with executives who used outplacement in the past, we noticed a high cost and minimal personal attention given to the displaced employee,” notes Garner. “Our typical outplacement program costs half the price of some of the larger firms and focuses on assisting displaced employees one-on-one, an approach that allows us to focus in their individual career experience and transition. Our basic package consists of six hours of coaching. We work with people face-to-face, over the phone and via online webinars.

SRA outplacement consultants coach and mentor displaced employees through a career evaluation, job search skills, packaging/branding, interviewing and offer negotiation.

With the job market changing daily, the high volume of job losses has created a huge demand for outplacement, and Ginni Garner and Sanford Rose Associates-Cleveland East team of consultants is here to help small businesses effectively right-size their workforce. Learn more about SRA-Cleveland East outplacement services at www.srexecutivesearch.com/outplacement.html

About Sanford Rose Associates-Cleveland East
Sanford Rose Associates, has served the recruitment needs of clients for senior-level executives and professionals for over fifty years. The first Sanford Rose office was opened in 1959 in Northeast Ohio. Today, Sanford Rose Associates organization has over sixty offices in North and Central Americas, Europe and Asia. The Cleveland East provides executive and management recruitment services as well as outplacement services for companies in Ohio and across the globe.

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Lynx Systems Appoints Lori Spale And Alex Tschudy, Intuit MRI Specialist

Lynx Systems is pleased to announce that we have added two senior Intuit MRI specialists to the Lynx team. Lori Spale and Alex Tschudy are very talented, knowledgeable, professional and personable and a valuable addition to our Professional Services Group.

Lori Spale and Alexander Tschudy come highly recommended by clients and co-workers and we know that our clients will enjoy working with them. Lori Spale joins us after nine years with MRI and Intuit as an implementer and “gold level” hotline support representative specializing in the Commercial applications of MRI.

Another key addition to our team is Alexandra Tschudy. Alex has worked with the Intuit MRI product for over eight years. For the past several years, she was a Client Manager for Intuit Real Estate Solutions and has worked with over 250 MRI clients to address their concerns on system, implementation and support issues.

Although Alex and Lori will be working with our current clients, they will also be assisting us to launch several new Lynx products that will complement any existing Intuit MRI or Yardi System. We have developed three new products:

EasyMerge – “click-retrieve” – connects the Microsoft Word Mail Merge process with Intuit MRI, ideal for blocks of text such as leases and letters.

Central Address Book – provides easy access to your portfolio and contacts; tracks relationships, activities, & documents; interfaces to MRI modules, & Microsoft Outlook calendar, e-mail, & tasks.

Corporate Information Treasure – stores & interrelates the many types of corporate information that must be maintained such as: treasury, legal, controllership, finance, accounting and insurance. Allows you to create schemas to store all your information.

These applications have been developed on the Microsoft .Net platform and are fully integrated to the Intuit MRI system. These products are designed to improve productivity and minimize some of the disruption and cost of upgrading to the .Net version of the MRI system. Please contact us to learn more.

The team at Lynx Systems is pleased to advise its many clients in Canada, the United States and Bermuda that we are expanding our extensive range of consulting and support services for the Intuit MRI user. Our company is a specialist in supporting the Intuit MRI software and for more than eight years, was either an implementation partner or a distributor for the MRI system. In fact, the consultants at Lynx have been supporting the MRI system since 1994, and we continue to offer to the MRI user a full range of consulting services including system selection, hotline support, toolkit customization, report development, technical support, application training, data conversion, process enhancement, project management, system assessment, implementation support and out-sourced IT management.

As a firm of professional accountants, software specialists and business professionals, and, in our role as an independent consultant, we are able to provide our clients with unbiased advice about their software requirements – whether that means upgrading to a new version, tweaking the old system or looking at other software providers. In addition, we can identify various alternatives available for consideration including both short and long term options, as well as give feedback on the general costs, and pros and cons of the various alternatives.

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Continued Demand For Specialist Contact Management Skills Reports Hays

Hays Recruitment has reported that the current economic environment is likely to fuel further demand for senior contact centre jobs with the trend set to continue throughout 2009.

“As we see further company restructures, organisations will increasingly focus on process improvements and management of costs. Employers are looking for individuals who can demonstrate significant business re-engineering and change management experience,” said Lorna Shakespeare, senior manager at Hays Contact Centres.

Employers are looking to bolster recruitment within their support functions, where the demand for resource planning and forecasting jobs for senior managers remains steady. Other areas of focus for call centre employers include performance management, workforce management, dialler management and MI management, which is reflected in the demand for experienced professionals.

“These specialist skill sets are harder to source and all play a key role in improving efficiencies and reducing costs. Salaries for these support roles have remained pretty competitive,” continued Lorna Shakespeare.

Although jobseekers for senior roles will typically have five years’ experience, coupled with a strong technical knowledge of industry systems such as Total View, Blue Pumpkin and Avaya, organisations are also placing great emphasis on people management skills.

The public sector is creating opportunities for more traditional call centre jobs, particularly for senior customer service manager and operational manager roles. Jobseekers with previous private sector experience are a major plus for many organisations. “Skills are very transferable and the public sector welcomes applications from those with private sector backgrounds, particularly given that many of them will already have experience driving cost and efficiency savings. Salary and benefits packages are also enticing,” explained Lorna Shakespeare.

Applicants do, however, need to apply additional effort to make sure that their CVs are tailored to specific job requirements. Providing a detailed picture of their experience is imperative to emphasise suitability for the role.

However, as long as jobseekers maintain a positive and realistic outlook, applicants with the right set of technical and personal skills, particularly in the change and people management fields, can excel in the current marketplace as evidenced by the steady demand for interim and permanent contact centre jobs in both the public and private sectors.

Hays Contact Centres is part of Hays plc and specialises in contact centre jobs including customer service jobs and collections jobs. It is market leader in the UK and Australia, and one of the market leaders in Continental Europe. As on 30 June 2008, the Group employed 8,872 staff operating from 393 offices in 28 countries across 17 specialisms. For the year ended 30 June 2008, the Group had revenues of £2.5 billion, net fees of £786.8 million and operating profit before exceptional items of £253.8 million. The Group also placed around 80,000 candidates into permanent jobs and around 300,000 people into temporary assignments. The temporary placement business represented 49% of net fees and the permanent placement business represented 51% of net fees.

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