Monthly Archives: April 2009

Careers, Employment, Human Resources, Leadership, Recruitment

Lynx Systems Appoints Lori Spale And Alex Tschudy, Intuit MRI Specialist

Lynx Systems is pleased to announce that we have added two senior Intuit MRI specialists to the Lynx team. Lori Spale and Alex Tschudy are very talented, knowledgeable, professional and personable and a valuable addition to our Professional Services Group.

Lori Spale and Alexander Tschudy come highly recommended by clients and co-workers and we know that our clients will enjoy working with them. Lori Spale joins us after nine years with MRI and Intuit as an implementer and “gold level” hotline support representative specializing in the Commercial applications of MRI.

Another key addition to our team is Alexandra Tschudy. Alex has worked with the Intuit MRI product for over eight years. For the past several years, she was a Client Manager for Intuit Real Estate Solutions and has worked with over 250 MRI clients to address their concerns on system, implementation and support issues.

Although Alex and Lori will be working with our current clients, they will also be assisting us to launch several new Lynx products that will complement any existing Intuit MRI or Yardi System. We have developed three new products:

EasyMerge – “click-retrieve” – connects the Microsoft Word Mail Merge process with Intuit MRI, ideal for blocks of text such as leases and letters.

Central Address Book – provides easy access to your portfolio and contacts; tracks relationships, activities, & documents; interfaces to MRI modules, & Microsoft Outlook calendar, e-mail, & tasks.

Corporate Information Treasure – stores & interrelates the many types of corporate information that must be maintained such as: treasury, legal, controllership, finance, accounting and insurance. Allows you to create schemas to store all your information.

These applications have been developed on the Microsoft .Net platform and are fully integrated to the Intuit MRI system. These products are designed to improve productivity and minimize some of the disruption and cost of upgrading to the .Net version of the MRI system. Please contact us to learn more.

The team at Lynx Systems is pleased to advise its many clients in Canada, the United States and Bermuda that we are expanding our extensive range of consulting and support services for the Intuit MRI user. Our company is a specialist in supporting the Intuit MRI software and for more than eight years, was either an implementation partner or a distributor for the MRI system. In fact, the consultants at Lynx have been supporting the MRI system since 1994, and we continue to offer to the MRI user a full range of consulting services including system selection, hotline support, toolkit customization, report development, technical support, application training, data conversion, process enhancement, project management, system assessment, implementation support and out-sourced IT management.

As a firm of professional accountants, software specialists and business professionals, and, in our role as an independent consultant, we are able to provide our clients with unbiased advice about their software requirements – whether that means upgrading to a new version, tweaking the old system or looking at other software providers. In addition, we can identify various alternatives available for consideration including both short and long term options, as well as give feedback on the general costs, and pros and cons of the various alternatives.

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Careers, Employment, Employment Outsourcing, HR, HR Consulting, HR Services, Human Resources, Jobs, Recruitment

Continued Demand For Specialist Contact Management Skills Reports Hays

Hays Recruitment has reported that the current economic environment is likely to fuel further demand for senior contact centre jobs with the trend set to continue throughout 2009.

“As we see further company restructures, organisations will increasingly focus on process improvements and management of costs. Employers are looking for individuals who can demonstrate significant business re-engineering and change management experience,” said Lorna Shakespeare, senior manager at Hays Contact Centres.

Employers are looking to bolster recruitment within their support functions, where the demand for resource planning and forecasting jobs for senior managers remains steady. Other areas of focus for call centre employers include performance management, workforce management, dialler management and MI management, which is reflected in the demand for experienced professionals.

“These specialist skill sets are harder to source and all play a key role in improving efficiencies and reducing costs. Salaries for these support roles have remained pretty competitive,” continued Lorna Shakespeare.

Although jobseekers for senior roles will typically have five years’ experience, coupled with a strong technical knowledge of industry systems such as Total View, Blue Pumpkin and Avaya, organisations are also placing great emphasis on people management skills.

The public sector is creating opportunities for more traditional call centre jobs, particularly for senior customer service manager and operational manager roles. Jobseekers with previous private sector experience are a major plus for many organisations. “Skills are very transferable and the public sector welcomes applications from those with private sector backgrounds, particularly given that many of them will already have experience driving cost and efficiency savings. Salary and benefits packages are also enticing,” explained Lorna Shakespeare.

Applicants do, however, need to apply additional effort to make sure that their CVs are tailored to specific job requirements. Providing a detailed picture of their experience is imperative to emphasise suitability for the role.

However, as long as jobseekers maintain a positive and realistic outlook, applicants with the right set of technical and personal skills, particularly in the change and people management fields, can excel in the current marketplace as evidenced by the steady demand for interim and permanent contact centre jobs in both the public and private sectors.

Hays Contact Centres is part of Hays plc and specialises in contact centre jobs including customer service jobs and collections jobs. It is market leader in the UK and Australia, and one of the market leaders in Continental Europe. As on 30 June 2008, the Group employed 8,872 staff operating from 393 offices in 28 countries across 17 specialisms. For the year ended 30 June 2008, the Group had revenues of £2.5 billion, net fees of £786.8 million and operating profit before exceptional items of £253.8 million. The Group also placed around 80,000 candidates into permanent jobs and around 300,000 people into temporary assignments. The temporary placement business represented 49% of net fees and the permanent placement business represented 51% of net fees.

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401k & Retirement, Careers, Compensation, Compensation & Benefits, Conflict Resolution, Employee Relations, Health & Welfare Plans, HR, HR Consulting, HR Services, HR Solutions, Human Resources, Human Resources Law, Motivation & Rewards, Payroll, Payroll Services, Recruiter, Recruiting & Retention, Recruitment, Team Building, Training & Safety

Corporate Benefit Coordinators Is Proud To Announce Its Newly Formed Integrated Business Solutions Model, The M-5 Group

In this economy business owners must work smarter. CBC’s M-5 Group gives them the tools and resources to bridge the gap between struggling and thriving. Corporate Benefit Coordinators is proud to announce its newly formed Integrated Business Solutions model, the M-5 Group. Currently comprised of nine powerful firms that deliver innovative quality employee benefits, top-rated retirement plans, more efficient web-based payroll services, premier CPA auditing and consulting, and more, the M-5 Group provides business owners a virtual one-stop shop for all their business needs. Each M-5 Group member brings unique strengths, dedication and specific business know-how within each of their respective fields. Unlike the normal business model wherein the business owner solicits and engages with several entities to fulfill company requirements, the M-5 Group provides an impressive array of independently operated firms that provide business resources that the employer can utilize to streamline and efficiently position his/her company in an ever-more-challenging business environment. Member groups include:

• Brucker and Morra – The largest Southern California firm that exclusively practices employee benefits law, this company has a deep understanding of every nuance of tax and labor law, including but not limited to 401K, IRS and DOL compliance initiatives and self-correction alternatives, ERISA litigation and family law.

• CommerceWest Bank – Core values, consistency, reliability and a dedication to the highest level of service standards for clients is what this regional and business banking institution is all about. With special features, including Remote Deposit Solution, Concierge, Banking by Appointment, NetBanker Online Cash Management, 48-Hour Turnaround and 24/7 Emergency Banking, CommerceWest stands heads above the competition.

• Corporate Benefit Coordinators (CBC) – A full-service benefits firm dedicated to helping companies achieve their financial and business goals. CBC offers superior group medical, dental, and ancillary plan designs. In addition, we offer compliance and administrative services with hands-on, personal attention to help improve the bottom line. Cafeteria plans, COBRA administration, Health Savings Accounts, 401K plans, and 5500 tax preparation are also among our top-rated client services.

• Garret/Mosier/Griffith/Sistrunk Insurance Services (GMGS) – GMGS is a full-service insurance brokerage dedicated to providing insurance, surety and risk management solutions for businesses. Through a combination of claims/loss control services, technical insurance knowledge and alternative cost-effective combinations of risk retention & risk transfer, GMGS is able to dramatically lower the long-term insurance costs for businesses while successfully protecting and enhancing their financial strength.

• HR Alternatives, Inc. – HR Alternatives provides Human Resource capabilities to meet business objectives while effectively managing employee related concerns with our advisory support and project solutions consulting. Advisory support provides ready access to certified expert consultants on a retained basis. Project Solutions provides the design and implementation of projects, such as HR Compliance, AAP, Employee Handbooks, Compensation Programs, Safety, Recruitment, Training and Organizational Development. This company’s full spectrum of resources provides an effective Human Resource function at a fraction of the cost of traditional options.

• ING Retirement Services – One of the largest and most formidable leaders in the U.S. retirement services marketplace, ING closed its acquisition of CitiStreet, thus reinforcing its long-term commitment to the business and further strengthening its ability to design and deliver best-in-class customer solutions.

• Lesley, Thomas, Schwartz & Postma – A full-service, certified public accounting firm dedicated to providing a full spectrum of customized accounting and advisory services to solve business problems and achieve business goals, this firm has a proven track record for producing results.

• PayBridge – A nationally recognized leader in web-based, real-time payroll solutions that integrate with retirement plan administration and recordkeeping. PayBridge eliminates repetitive spreadsheet calculations, enables contributions to reach 401(k) plans faster, and promotes timely compliance with federal and state regulations with less time needed for oversight. Above all, PayBridge saves money for clients by streamlining payroll operations. The outcome is a fast, intuitive, and flexible payroll / HR solutions platform that reduces costs and lets managers spend more time growing revenue.

• The Pension Group, Inc. – A committed, premier retirement-plan design and administration service group dedicated to Profit Sharing, 401k, Pension Plans and New Comparability/Tiered Plans, The Pension Group’s professional approach saves both time and money for businesses and creates on-going value for clients with appropriate, timely, accurate, personalized service.

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Careers, Employment, Employment Outsourcing, HR, HR Consulting, HR Services, Human Resources, Jobs, Networking, Recruitment

Demand For Specialist Telecoms Talent Reports Hays Telecoms

Hays Telecoms has reported that employers are seeking specialist telecoms talent, with business and core networks, content and media, mobile and wireless, all experiencing steady recruitment activity.

High on the list of desirable skills is the demand for individuals with experience of transmission, provisioning and planning of fibre networks.

“People skills and advanced technologies are being used to streamline networks and follow best practice in and around transmission of the data to make networks more productive,” commented Lee Chant, Managing Director at Hays Telecoms. The key skill sets that employers are looking for in networks jobs are engineering based; knowledge of products such as LAN, WAN, Cisco and Juniper are particularly sought after while other networks (Extreme, 3Com etc) and infrastructure skills (Cat5, Cat6) are also currently sought after.

There is also a requirement for internal network security jobs within companies and their Firewalls. Companies are looking at their present networks to ensure they are accurately mapped – central to this enhancement is fibre optimisation and the design of the most efficient circuits to execute customer requirements and service. “Network optimisation is very much a buzz phrase around the industry at the moment,” noted Lee.

Recruitment activity for core network jobs is also remaining resilient, as many companies seek to win provisioning, transmission and design work. The current economic conditions have also provided a good opportunity for companies to complete their design and network planning, which has led to equipment upgrades and work around network efficiencies. This has fuelled demand for specialists with experience of Juniper, Cisco, Huawei, Ciena, and more driving environments such as IP, MPLS, VPLS, ATM, Frame Relay, SDH, PDH and DWDM. “Other buoyant skill sets include TDM, VoIP, SIP, H.323, IMS, Intelligent Networks, CPE, Ethernet and Dark Fibre,” added Lee.

Linked to the core networks is the content and media side of telecoms. The race is on for companies to corner the market in the ‘quad play’ arena, namely providing the ‘four in one’ home broadband, TV, telephone and mobile services. Investment in research and development has generated mobile and wireless telecoms jobs, as companies strive to gain a comparative advantage over their competitors. Mobile applications, mobile content, Symbian, J2ME, Multimedia, Broadcast, IPTV, VoD, DTV,H – DAM, EPG, Triple/quad Play are all desired skills.

“Although the sale of mobile handsets has slowed, companies are looking to invest in product development, such as mobile TV applications,” Lee explained.

Another area of growth is the field of technology to support collaboration, video-conferencing and web-conferencing. Knowledge of Cisco and Tandberg are proving to be the most in demand skills, as well as general IP networking experience relating to conference bridges. Employers are looking for professionals with web-based video conferencing experience, using sophisticated Telepresence technology. “The advantage of these products is that they save money and are environmentally friendly,” concluded Lee.

About Hays Telecoms:
Hays Telecoms is part of Hays plc and specialises in a wide range of telecoms roles fromconvergence jobs to jobs in broadband. Hays is market leader in the UK and Australia, and one of the market leaders in Continental Europe. The Group employs 8,294 staff operating from 380 offices in 28 countries across 17 specialisms.

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Oil And Gas Sector Remains Attractive Option For Engineers Says Hays

Hays, specialist recruitment company, survey shows demand for qualified engineers in the oil and gas sector remains resilient despite the downturn and this is reflected by the competitive salary and benefits packages on offer in the industry.

The 2009 survey, which was conducted in partnership with the Energy Institute, analysed trends in the oil and gas jobs sector, showed pensions were top the list of desirable benefits for almost 80% of workers, followed by annual leave entitlement (71%), health insurance (66%), and bonuses (58%).

“Nine day fortnights are also fairly typical of the oil and gas sector, enabling workers to take a supplementary day off every other week. We are also seeing car allowances at all levels, including for more junior roles,” commented Eliot Davies, National Operations Director for Hays Oil & Gas.

Many companies also sponsor career development, offering to pay for further training – this is borne out by the number of workers who hold a postgraduate qualification (43%). The survey also revealed that over half of oil and gas workers saw their incomes boosted by bonuses (58%), which can climb as high as 20% of base salary. Indeed, almost half of oil and gas professionals (45%) are expecting to receive a bonus this year. The opportunity to work on projects globally is also attracting jobseekers to the oil and gas industry, demonstrated by the survey findings, which reveal that two thirds of respondents deemed this to be either important or very important.

“Although Aberdeen is still seen as a centre for engineering excellence, many head offices located in the city will offer opportunities for secondment abroad,” stated Eliot.

The commercial experience of principal and contracts engineers is also highly sought after, along with C&I, structural and mechanical engineers. While some employers require specialist oil and gas experience, others are considering taking on construction sector professionals such as quantity surveyors where skills can be easily transferred across industries.

“We are experiencing particularly strong demand for intermediate and senior level reservoir engineers, geoscientists, geophysicists and people with FEED experience,” Eliot commented.

Salary bands for oil and gas engineers in the sector vary from £28-36k at the junior level (for individuals with one to three years’ experience), £35-50k at the intermediate level (three to six years’ experience), £48-70k at the senior level (seven to 10 years’ experience) and £60-120k at the management level (10 years’ plus experience).

About Hays Oil & Gas:
Hays Oil & Gas is part of Hays plc, the leading global specialist recruitment group, specialising in a range of oil and gas jobs from piping and drilling jobs to field engineer jobs. It is market leader in the UK and Australia, and one of the market leaders in Continental Europe. The Group employs 8,294 staff operating from 380 offices in 27 countries across 17 specialisms.

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Resumegpsâ„¢ Enhances Virtual Recruiting – A Budget-Friendly Solution For Cost-Conscious Corporations

OptimalResume.com has announced the launch of its patent-pending ResumeGPSâ„¢ program allowing employers to easily and conveniently source, screen and interview job candidates online. ResumeGPS combines the resume building, candidate searching, and online interviewing experience for students and employers into one offering. With ResumeGPS, employers who visit the Optimal Resume website can search opted-in resumes from participating colleges and universities and accelerate the short-listing process with dynamic resume books and integrated video interviewing options.

ResumeGPSâ„¢ is offered to OptimalResume.com client schools and students at no charge. Corporations can have access to the program for a monthly fee. The program offers a low cost, virtual recruiting option that can stimulate student and alumni placements, build employer relationships and generate income for career centers.

OptimalResume.com is conducting daily webinars for its current corporate and university clients who may be interested in learning more about this valuable service. Interested employers can visit Optimal Resume online at www.optimalresume.com/employers.html.

About OptimalResume.com
OptimalResume.com is the technology leader in online career services and is headquartered in North Carolina’s Research Triangle Park. In 2005, the company launched OptimalResumeâ„¢, its award winning, web-based resume-building program developed in partnership with the University of North Carolina at Chapel Hill. More than 300,000 users rely on OptimalResume’s leading edge online career tools to secure secure employment, and more than 600 career centers use it to manage workflow and empower job seekers to return to the workforce more quickly. OptimalResume’s flexible product line not only has applicability for career centers, but also for workforce boards, outplacement firms, corporations, associations, libraries, and more. With state-of-the-art, private-label or co-branded platforms, job seekers at all levels can now create high-quality resumes, business letters, ePortfolios, video introductions, skills assessments and perform virtual interview practice. For more information visit http://OptimalResume.com.

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